Refunding Saudia Airlines ticket online, is not for all cases but has some requirements which are as follows:
- The ticket should be booked online with credit card
- The ticket booked should be refundable class(type). If ticket was later upgraded to refundable class using credit card, then it cannot be refunded online, you have to go to Saudia office to refund it.
- The date of travel should not have passed.
If you meet all the above criteria, then you can refund the ticket online as follows:
1. Go to Saudia Airlines website : www.SaudiAirlines.com
2. Then click the “Manage Booking” tab as shown below.
3. Select weather if you want to enter the Booking reference or the e-Ticket number. The booking reference will be in the format : 3H4K3B while the e-Ticket number looks something like 065-2443025738
4. Click “Cancel And Refund” button on the middle top of the page.
The money will be refunded to the credit card from which the payment was made within a month to 45 days.
For cancellation only, you can call 920030000.
Refund fee charged for different sectors is as follows:
These are the rates as of June, 2014. For any changes in the fee see Saudia website.